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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KVO-ARM products

All-welded ball valves, rotary disc valves, wedge valves, filters, wired blocks
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  • Shut-off valves KVO-ARM
    Shut-off valves
    15.11.DN, etc.
  • Water supply units KVO-ARM
    Water supply units
    41.1.DN, etc.
  • Magnetic filters KVO-ARM
    Magnetic filters
    45.1.DN, etc.
  • Steel gate valves KVO-ARM
    Steel gate valves
    52.11.DN, etc.
  • All-welded ball valves KVO-ARM
    All-welded ball valves
    11.111.DN, etc.
  • Collapsible ball valves KVO-ARM
    Collapsible ball valves
    14.211.DN, etc.
  • Gas ball valves KVO-ARM
    Gas ball valves
    16.111.DN, etc.
  • Cast iron gate valves KVO-ARM
    Cast iron gate valves
    51.11.DN, etc.
  • Lifting flanged valves KVO-ARM
    Lifting flanged valves
    31.1.DNP, etc.
  • Flanged return valves KVO-ARM
    Flanged return valves
    31.1.DNF, etc.
  • The valves are reverse flanged. KVO-ARM
    The valves are reverse flanged.
    31.1.DNM, etc.
  • Ball valves for steam KVO-ARM
    Ball valves for steam
    17.111.DN, etc.
  • The shutters are rotary flanged. KVO-ARM
    The shutters are rotary flanged.
    21.12.DN, etc.
  • Rotary flanged valves KVO-ARM
    Rotary flanged valves
    23.12.DN, etc.
  • The shutters are rotatable and extended. KVO-ARM
    The shutters are rotatable and extended.
    24.12.DN, etc.
  • The shutters turn. under welding KVO-ARM
    The shutters turn. under welding
    27.12.DN, etc.
  • Flanged gate valves KVO-ARM
    Flanged gate valves
    28.10.DN, etc.

NEW TECHNOLOGIES GROUP

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